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FREQUENTY ASKED QUESTION

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  • Q How do you ensure product quality?

    A
    Quality inspection: Every part undergoes rigorous checks (e.g., dimensional measurements, surface inspection) before delivery.
    Inspection equipment: Includes CMM (Coordinate Measuring Machine), height gauges, roughness testers, and more.
    Quality standards: Manufacturing processes comply with ISO 9001 quality management standards.
  • Q What surface finish options are available?

    A
    Common finishes: Anodizing, electroplating, sandblasting, polishing, and heat treatment.
    Surface coatings: Powder coating, painting, etc.
    Custom finishes: Support for customer-specified special surface treatments.
  • Q What is the typical production lead time?

    A
    Small-batch parts: Usually completed within 3-7 business days.
    Large-batch orders: Lead times depend on the order quantity and complexity, typically 1-4 weeks.
    Rush services: Priority production can be arranged based on customer requirements.
  • Q How is the machining cost calculated?

    A
    Key factors: Material cost, machining time, part complexity, and surface finishing requirements.
    Transparent quotes: Detailed quotes are typically provided within 1-2 business days after receiving drawings.
    Discounts: Long-term clients or bulk orders may qualify for price reductions.
  • Q What information should customers provide?

    A
    3D CAD files: Recommended formats include STEP, IGES, or STL files.
    2D drawings (if available): Indicate dimensions, tolerances, materials, and surface treatment requirements.
    Special instructions: Include any additional machining or assembly requirements.

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